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Returns Policy

Southside Community E-Store
Satisfaction Guaranteed!


If you are not satisfied with your purchase you may return your item back for a refund, less S&H. Return shipping is the responsibility of the buyer.


A 15% restocking fee will be charged on all returns.


Authorization must be received from GILCO before any returns are accepted. For return authorization call 281-469-3549. The RMA (Return Authorization Number) must be on the outside of the package.


If your item is damaged in shipment, and you have purchased the optional insurance, buyer MUST PROVIDE a digital photo of the damaged item, including the packaging. Additionally, the packaging materials must be saved until the claim has been resolved.


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